For the ‘shinycanada.com’ Website
Welcome to ‘shinycanada.com’. This website is owned by MMC, one of our most important responsibilities is to safeguard the personal information you entrust to us and to use this information responsibly. This privacy statement outlines how we use and protect the personal information you provide us via this website. Please read this privacy statement before using this website or submitting information through it. Write or email us should you have any questions. We are committed to safeguarding your personal information while serving you to the best of our abilities.
Your consent
By using this website, you agree with the terms of this privacy statement.
Defining “personal information”
Personal information is information pertaining to an individual who can be specifically identified. Information about you is considered personal information for as long as it is possible to trace it to you through one of your personal identifiers. Your personal identifiers are any piece of information that identifies you, such as your name, address, email address and telephone number. Information that cannot be traced to you is anonymous information. Removing the personal identifiers from your personal information makes the information anonymous. This privacy statement does not apply to anonymous information.
Being responsible for your personal information
MMC’s Privacy Officer is responsible for ensuring that your personal information is collected, accessed, used, disclosed, stored and disposed of in compliance with applicable privacy legislation. We ensure that any authorized third party involved in the processing of your personal information offers a level of protection for your information that is comparable to the level in force with us. This privacy statement does not apply to websites linked to this website. We recommend that you contact directly the proprietors of such websites for information on their own privacy policies.
Understanding why we collect your personal information
We collect your personal information when you request your personalized products via the Customization (shopping cart) or contact us by email. We can periodically contact you to inform you of products that may be of value to you and to ask you about your satisfaction with the products you purchased from us. The information we collect from you is your contact information, shipping address and the information you provide on the Customization for your personalized products. We may also collect technical information while you visit this website. We use this information to analyze trends, to manage this website, to track visitor movements, and to gather broad demographic information for aggregate use. This information includes the date and time of your visit to this website, pages you visited on this website, your originating website, the operating system and browser type you are using, your IP address, and the domain name and IP address of your Internet service provider. This technical information is kept separate from your personal identifiers, so it remains anonymous.
This website does not use cookies.
In any other case, we will identify the purposes for which personal information is collected at or before the time the information is collected.
Collecting your personal information
We inform you when we need to collect your personal information and how we will use it. We collect your information only with your consent. Your providing us with personal information is entirely voluntary. This website is not intended for use by individuals under the age of 16. PLEASE DO NOT SUBMIT YOUR INFORMATION THROUGH THIS WEB SITE IF YOU ARE UNDER THE AGE OF 16. Please ask a parent or guardian to assist you if you are under the age of 16 and want to place an order for a custom product via the Customization.
Using and disclosing your personal information
Your personal information is used only for the purposes for which it was collected. You can optout of our promotional and customer satisfaction survey mailing lists at any time. Just email our Privacy Officer with the email address you would like removed and we will comply with your request within 30 days. Our quality control department reserves the right to intercept content submitted via the Customization that can be construed as profane, hateful or racist in nature. See the Terms of Use for more information. Your personal information is not disclosed to any third party for purposes other than the ones for which it was collected, except as required by law. We work with anonymous information whenever possible.
Retaining your personal information
Your personal information is kept in hard copy or electronic formats, or both. We retain the personal information you submit through this website for two years after its last use, after which it is either destroyed or made anonymous. You can request in writing that your personal information be removed from our files. Upon such a request, we will dispose of your information within 30 days of the receipt of your request, except when the law requires that we retain your information. Be aware that, once your information is disposed of, we may no longer be able to provide you with our services.
Safeguarding your personal information
The personal information you provide to us is subject to strict security measures. Records kept electronically are maintained on a secure network. Hard copy records are kept in secure storage facilities. The disposal of records is conducted in a secure manner. Our employees are trained on the implementation of our privacy policy and they have been instructed in their responsibilities to protect personal information. They access only the personal information they need in order to fulfill their duties.
Accessing your personal information
You can access those pieces of personal information in our possession and request an account of their use and disclosure. We will respond within 30 days of the receipt of your written request. We may charge a nominal fee for the processing and handling of your request.
Contacting our Privacy Office
You can contact our privacy office:
By regular mail: Attn: Privacy Officer
MMC
121 McMaster Avenue
Ajax, Ontario
L1S 2E6
by email: privacy@millmarking.com
Changes to this privacy statement
We may update this privacy statement from time to time. Please check this page periodically for the latest version.
This privacy statement was last updated on March 11, 2011.